All policies related to Bluebird Designs Jewelry

Privacy Policy

Any and all information received at Bluebird Designs is 100% private and confidential.  We do not sell or share information with any other parties or organizations.  We reserve the right to send informative and/or promotional e-mails or mailings until requested otherwise.

Shipping and Handling

Shipping is FREE via standard USPS First Class! 

    ◦    Contact for additional insurance or faster/alternate shipment options.  


Shipping Details:

    ◦    All orders will be shipped via U.S.P.S (United States Postal Service) Priority Mail to USA residents only.

    ◦    Priority delivery through USPS usually arrives within 5-7 business days.

    ◦    Most in-stock items ship within 1-2 business days from date of order.

    ◦    For UPS and/or Fed-Ex requested delivery, please contact Bluebird Designs directly with your order.

    ◦    Any international orders must be placed via telephone with Bluebird Designs. (775) 338-3880

Return Policy

  • Bluebird Designs does not guarantee value of jewelry.  
  • Bluebird Designs does not guarantee exact gemstone identification.
  • Bluebird Designs does not guarantee exact metal purity unless specifically stamped on jewelry piece.

For damaged items, please contact Bluebird Designs directly to determine further action.

Bluebird Designs wants you to be satisfied with your purchase. If you are not 100% satisfied with your purchase for any reason, please return the product within 5 days in its original condition.  Specify the reason for the return and whether you would like an exchange or refund. A $10 restocking fee may be charged for all returned merchandise.  Shipping costs for returns will be the customers responsibility. Repair/replacement will be determined on a situational basis.  

Email with any issues or concerns.  Please package product(s) to avoid damage to item(s) and it is recommended that you insure and track your shipment.  Send all returns to:

Bluebird Designs

Returns Department

PO Box 2942 Asheville, NC 28801


Bluebird Designs Studio

Riverview Station in the River Arts District

191 Lyman St #256

Asheville, NC 28801

Studio Hours: Tuesday- Saturday 11-4

Phone: C (775) 338-3880